Privacy Policy

Last Updated:

Introduction

The Choice Nails ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, postal address, and payment information
  • Account Information: Username, password, and profile information when you create an account
  • Order Information: Purchase history, billing and shipping addresses, and payment details
  • Communication Data: Messages, inquiries, and feedback you send to us
  • Appointment Information: Service bookings, appointment dates and times

We also automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders and service bookings
  • To communicate with you about your orders, appointments, and account
  • To send you marketing communications (with your consent)
  • To improve our website, products, and services
  • To prevent fraud and ensure security
  • To comply with legal obligations
  • To respond to your inquiries and provide customer support

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies, email service providers)
  • Business Partners: Trusted partners who assist us in delivering services to you
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Your Rights

Under UK GDPR and data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data (right to be forgotten)
  • Restriction: Request limitation of processing of your data
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your data for certain purposes
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit ico.org.uk for more information.

Data Controller: The Choice Nails, Unit 2, 69-71 Manchester Rd E, Little Hulton, Manchester M38 9AF, United Kingdom